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Business Development Manager – Air Medical Transport
Business Development Manager Job Opening
Job Status: OPEN
Location: Jacksonville, FL
Company: Atlas Air Ambulance
Department: Fixed Wing Operations
Employment Type: Full-Time
Reports To: VP of Fixed Wing Operations
About Atlas Air Ambulance
Atlas Air Ambulance provides specialized fixed-wing air medical transportation, connecting patients with critical medical care across the United States and internationally. Our team works closely with hospitals, healthcare providers, insurance companies, case managers, and medical assistance organizations to coordinate safe, efficient, and compassionate patient transportation.
From domestic medical transfers to international patient repatriation, our experienced aviation and clinical professionals work together to support patients and the organizations responsible for their care.
Position Overview:
Atlas Air Ambulance is seeking a results-driven Business Development Manager to expand our network of healthcare referral partners, strengthen existing client relationships, and drive growth in fixed-wing air medical transportation services.
This position plays a central role in identifying new business opportunities, developing strategic partnerships, and serving as a primary relationship contact for hospitals, discharge planners, case managers, insurance providers, medical assistance companies, and other healthcare organizations.
The ideal candidate brings experience in healthcare business development, medical transportation, or business-to-business sales, along with an understanding of hospital referral processes, patient transportation coordination, and healthcare relationship management.
Qualifications
Experience in healthcare, medical transport or business-to-business sales, with a record of building referral relationships
Working knowledge of how hospitals, case managers and insurers arrange patient transport
Understanding of HIPAA and patient privacy when discussing transports with requestors
Strong presentation, writing and relationship-building skills
Comfort with CRM tools and pipeline reporting
Ability to travel to requestor sites and industry events
Air medical and/or clinical background preferred
Key Responsibilities
Requestor relationships
Serve as the primary relationship contact for existing requestors, including hospitals, discharge planners, case managers, insurers, travel and medical assistance companies, and physician groups.
Hold regular check-ins and visits with key accounts, and follow up after transports to gather feedback.
Bring service concerns from requestors to the VP of Fixed Wing Operations and Atlas Air Ambulance leadership and help resolve them.
Educate requestors on how to request a transport, what information Dispatch needs, and how authorization and Guarantee of Payment work.
New business
Identify and pursue new referral sources and markets for fixed-wing air medical transport.
Build and maintain a sales pipeline, with all accounts and activity tracked in the company's CRM or tracking system.
Prepare proposals and presentations, and work with the VP of Fixed Wing Operations on preferred-provider and contract opportunities.
Represent Atlas Air Ambulance at conferences, trade shows and industry events.
Market and reporting
Track transport volume by requestor and report trends, lost business and growth opportunities to leadership.
Monitor competitor activity and market pricing, and share findings with the VP of Fixed Wing Operations.
Help develop marketing materials for requestors, with clinical content reviewed by the Director of Clinical Operations.
What Success Looks Like
Success in this position will be measured through growth in qualified medical transport requests, increased completed transports from new and existing referral sources, retention of key accounts, development of new healthcare partnerships, and continued referral partner satisfaction.
Join Atlas Air Ambulance
At Atlas Air Ambulance, business development is about more than increasing transport volume. It is about establishing trusted relationships with the professionals and organizations responsible for helping patients access medical care when they need it most.
As our Business Development Manager, you will have the opportunity to help expand our reach, strengthen healthcare partnerships, and contribute to the continued growth of our air medical transportation services.
Interested in joining our team? Apply today to explore a career in healthcare business development with Atlas Air Ambulance.
Email your resume/CV to: careers@flyatlasair.com
