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Our Services

Atlas Air Ambulance is a Fixed Wing medical transport business based in Jacksonville, FL. We envision a future where every individual, regardless of geographic location or medical condition, has swift and seamless access to the highest quality air medical transport and advanced medical care

Our commitment to excellence is reflected in every aspect of our service.

Our medical team is comprised of highly skilled professionals who are dedicated to providing the highest level of care to our patients:

  • Emergency Medicine Board Certified Physician: Our medical team is led by a physician with expertise in emergency medicine and critical care. With their guidance, we ensure that each patient receives the appropriate medical attention throughout the journey.

  • Critical Care Nurse and Paramedic: Supporting our physician is a team of critical care nurses and paramedics who are trained to provide comprehensive care. From monitoring vital signs to administering medications, our medical team is committed to ensuring the well-being of our patients at all times.

We understand that having a loved one in need of medical transport can be a challenging experience. That's why we prioritize communication and transparency throughout the journey:

  • Keeping Family Members Informed: We understand the importance of keeping family members and loved ones informed during critical phases of transport. Our team provides regular updates on the status of the flight and the condition of the patient, providing reassurance and peace of mind during challenging times.

At Atlas Air Ambulance, we are committed to providing exceptional care and support to our patients and their families every step of the way.

Medical Escort
Patient Transport

How the Air Ambulance Process Works

At Atlas Air Ambulance, we ensure a seamless process for air ambulance services, prioritizing the safety and well-being of our patients every step of the way. We are dedicated to providing safe, reliable, and compassionate air ambulance services to our patients. With our seamless process and experienced team, you can trust us to provide the highest level of care every step of the way. Here's how it works: 

How the Process Works

"We understand how hard it is to deal with an unfortunate situation from different a state or city. Atlas Air Ambulance is here to help make this difficult time a little bit easier on you and your family!"

- Emily | Atlas Air Ambulance Patient Advocate 

What sets us apart from other air ambulance services?

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Our flight coordination process includes collaboration with registered nurses, paramedics, and case managers. From the moment you place a call to us, you are in the hands of experienced healthcare and coordination professionals in air medical transportation.

Our team flies meticulously maintained aircraft, and the flight crew is comprised of experienced pilots devoted to the safety and comfort of our patients.

We coordinate all of the air and ground transportation necessary. Our team handles every detail to ensure that the patient’s medical transport is handled correctly and responsibly.

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The Atlas Air Ambulance medical crew is a team of compassionate critical care flight nurses and paramedics who are all highly trained and experienced. They are committed to providing the highest standard of patient care.

We work with the case managers and physicians at both the sending and receiving facilities to fully understand the clinical needs of each patient and ensure proper continuity of care. We are an extension of your physician team.

We communicate directly with you and any family members to answer questions and address any concerns. 

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Organ Transport

Atlas Air Ambulance offers private chartered flights tailored to meet the needs of Organ Procurement Teams, ensuring seamless transport through meticulous coordination and logistics management. Our team collaborates closely with Organ Coordinators and Flight Dispatch to guarantee the timely pick-up and delivery of organs, prioritizing efficiency and reliability. Allocating resources effectively to ensure timely organ viability, we are committed to maintaining the integrity of every mission. Whether it's transporting organs exclusively or facilitating the transportation of procurement and surgical teams, Atlas Air Ambulance is dedicated to providing safe and efficient solutions for organ transportation needs.

Please call for immediate coordination.

Family Companion
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In Flight Family Companion

We will make every effort to accommodate a family companion during flight, up to two family members, depending on required medical equipment and crew needs. We understand the importance of family support during critical medical episodes or significant transitions like patient transfers, ensuring the mental, emotional, and physical well-being of our patients.

**At the discretion of our pilot and medical flight crew

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