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You're Invited: Experience Our Life-Saving Mission Firsthand at the Atlas Air Ambulance Open House

  • Writer: Atlas Air Ambulance
    Atlas Air Ambulance
  • May 5
  • 3 min read

Discover the Gold Standard in Air Medical Transport Services

This Wednesday, Atlas Air Ambulance invites you to an exclusive Open House at our Jacksonville, Florida headquarters. This event offers healthcare professionals, case managers, and hospital administrators an in-depth look at the systems, aircraft, and protocols that power one of the most trusted names in air medical transportation.


Whether you're coordinating critical transfers, managing complex insurance logistics, or responsible for choosing transport partners for your patients, this event will equip you with knowledge about how our team delivers safe, reliable, and compassionate care from ground to sky.


Explore Our Aircraft: Pilatus PC-12 and King Air 360

Both of our state-of-the-art aircraft will be open for viewing during the event.

  • The Pilatus PC-12 A high-performance aircraft designed for versatility, range, and access to smaller regional airports. Its cabin comfortably accommodates patients, medical teams, and equipment, making it a leading choice for long-distance and rural medical missions.

  • The King Air 360 Engineered for mid-range medical and medical charter missions, this aircraft offers enhanced cabin pressurization, reduced noise, and a smoother ride—ideal for patients requiring stable, uninterrupted care during flight.

You'll be able to walk through the interiors, view the stretcher setups, see where our crew operates during flight, and learn how we transform each plane into a fully mobile ICU.


What You’ll Learn at the Open House

Our team will guide you through the structured, patient-centered process that ensures seamless continuity of care across every transfer:

  • Flight Coordination: Dedicated coordinators manage every detail from the initial call to wheels-up.

  • Ground Transport: We manage bedside-to-airside care with our experienced clinical team.

  • Aircraft Loading: Safe and efficient patient transfers onto our customized stretchers and aircraft.

  • In-Flight Care: Real-time monitoring and critical care delivery by our highly trained staff.

  • Touchdown and Handoff: Coordination with ground teams and receiving facilities for smooth patient transition.


Onboard Life-Saving EquipmentExplore the medical-grade technology we carry on every mission:

  • ZOLL Monitors for real-time cardiac data and pacing

  • Hamilton T1 Ventilators for both adult and pediatric respiratory support

  • Sapphire Infusion Pumps for controlled IV medication delivery

  • C-MAC Video Laryngoscopes for enhanced airway managementAll equipment is selected to mirror hospital-level care, providing stability even in the most critical conditions.


Specialized Transport CapabilitiesLearn how Atlas supports a wide range of specialized medical flights:

  • ECMO and Impella transports

  • Pediatric and NICU team integration

  • Bariatric patient transport

  • Organ transplant and team mobilization

  • International and domestic repatriation

  • Commercial escort services and cost-saving alternatives when private air ambulance is not covered


Insurance Navigation & Financial CoordinationOur billing and authorization specialists will share how we:

  • Verify coverage and obtain pre-authorizations

  • Navigate multi-level claims appeals

  • Work directly with major payer networks including Tricare, Cigna, Medicaid, United Healthcare, and more

  • Support patients and facilities with financial guidance to reduce burden and delays


A Commitment to Regional and Global Access

Headquartered in Jacksonville, Florida, Atlas Air Ambulance is proud to serve patients and healthcare systems across Florida, Georgia, and Tennessee, while maintaining global reach across the United States, Canada, South America, and the Caribbean.


Whether your facility needs a medical charter in Florida for a stable patient or an urgent critical care airlift to an international destination, our team is built to respond with speed, precision, and compassion.


Why This Event Matters

At Atlas Air Ambulance, we believe in transparency, trust, and education. Our Open House gives you a chance to not only explore our fleet but also:

  • Meet our medical and flight crew

  • Ask questions directly to leadership and coordinators

  • Build stronger referral relationships


Whether you're helping patients navigate a crisis or simply want to better understand what air medical transport really looks like, this is your opportunity to see the heart and precision behind every mission.




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