Our Services

Atlas Air Ambulance is a Fixed Wing medical transport business based in Jacksonville, FL. We envision a future where every individual, regardless of geographic location or medical condition, has swift and seamless access to the highest quality air medical transport and advanced medical care

Our commitment to excellence is reflected in every aspect of our service.

Our medical team is comprised of highly skilled professionals who are dedicated to providing the highest level of care to our patients:

Emergency Medicine Board Certified Physician: Our medical team is led by a physician with expertise in emergency medicine and critical care. With their guidance, we ensure that each patient receives the appropriate medical attention throughout the journey.
Critical Care Nurse and Paramedic: Supporting our physician is a team of critical care nurses and paramedics who are trained to provide comprehensive care. From monitoring vital signs to administering medications, our medical team is committed to ensuring the well-being of our patients at all times.

We understand that having a loved one in need of medical transport can be a challenging experience. That's why we prioritize communication and transparency throughout the journey:

Keeping Family Members Informed: We understand the importance of keeping family members and loved ones informed during critical phases of transport. Our team provides regular updates on the status of the flight and the condition of the patient, providing reassurance and peace of mind during challenging times.

At Atlas Air Ambulance, we are committed to providing exceptional care and support to our patients and their families every step of the way.

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Fixed-Wing Patient Transport

We provide medically staffed fixed-wing air ambulance transport for patients who require continuous monitoring or clinical support during long-distance travel. Each flight is coordinated bedside-to-bedside in collaboration with physicians, hospitals, and care teams to ensure safe and appropriate transport. BLS, ALS, and critical care transport available based on medical need.

Learn More About Patient Transport

Organ & Specialty Transport

Atlas Air Ambulance supports time-sensitive organ and specialty medical transport through close coordination with transplant teams, dispatch centers, and aviation crews. Our role is to ensure reliability, precise timing, and clear communication when every minute matters.

Learn More About Organ Transport

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Medical Escort Services

For patients who are medically stable but require professional oversight during travel, we provide licensed medical escorts on commercial flights. This option allows for continuous monitoring and clinical support without the need for a dedicated air ambulance.

Learn More About Medical Escort

Private Charter & Specialized Aviation

Private charter services are available for individuals or organizations requiring flexible, non-commercial aviation solutions. These flights are coordinated with the same attention to planning, safety, and operational standards that guide our medical transport services.

Learn More About Charter Services

How the Air Ambulance Process Works

At Atlas Air Ambulance, we ensure a seamless process for air ambulance services, prioritizing the safety and well-being of our patients every step of the way. We are dedicated to providing safe, reliable, and compassionate air ambulance services to our patients. With our seamless process and experienced team, you can trust us to provide the highest level of care every step of the way. Here's how it works:

Step 1. Flight Coordination

Flight Coordinators handle every detail of your medical flight with expertise and care. When you book a medical flight with us, one of our experienced coordinators will guide you through the entire process, ensuring you understand all aspects of medical air transport. Rest assured, you'll never be caught off guard or worry about any vital step being overlooked. We take care of every detail to provide you with peace of mind and ensure a seamless journey.

Step 2. Transport

Our dedicated medical team arrives at the patient's location. Upon arrival our medical team will assume care of the patient. From there, the patient is transported to the departure airport, where our awaiting medical plane is prepared to safely transport them to their destination.

Step 3. Loading

Our dedicated medical staff takes over. Upon arrival at the aircraft, our skilled medical team loads the patient directly from the ground ambulance unit into the aircraft's specially designed medical stretcher, tailored for airplane transfer. Any family members are also seated on the flight, ensuring they accompany the patient throughout the entire process.

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Step 4. In Flight

Throughout the flight, our medical team diligently attends to every aspect of the patient's care. Think of it as an airborne ambulance, fully equipped to address the diverse medical needs of critically ill patients, including young children, burn patients, ventilator-dependent patients, and individuals weighing over 300lbs. With specialized expertise and state-of-the-art equipment, we ensure optimal care and comfort throughout the journey.

Step 5. Touch Down

After arriving at the destination airport, a ground ambulance crew awaits to continue escorting the patient, accompanied by our medical team, to the designated facility. The receiving team at the new facility is prepared to welcome the patient at a specified time, facilitating their immediate transfer to the required bed or unit for ongoing care.

How the Process Works

"We understand how hard it is to deal with an unfortunate situation from different a state or city. Atlas Air Ambulance is here to help make this difficult time a little bit easier on you and your family!"

- Emily | Atlas Air Ambulance Patient Advocate

Family Companion

In Flight Family Companion

We will make every effort to accommodate a family companion during flight, up to two family members, depending on required medical equipment and crew needs. We understand the importance of family support during critical medical episodes or significant transitions like patient transfers, ensuring the mental, emotional, and physical well-being of our patients.

**At the discretion of our pilot and medical flight crew

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Insurance Accepted
24/7 Phone: +1 (844)650-7322

Our Services