At Atlas Air Ambulance, we understand that having family support during a medical flight can significantly impact the well-being of the patient. Whether during a critical medical episode or a major transition like a long-distance patient transfer, the presence of a loved one can provide invaluable emotional and mental support. That’s why we make every effort to accommodate an in-flight family companion when possible.
Bringing a Family Companion Onboard
We recognize that family members play an essential role in a patient’s recovery and peace of mind. Whenever feasible, we allow up to two family members to accompany the patient during the flight. However, the number of companions we can accommodate depends on a variety of factors, including:
Medical Equipment Needs: Some medical conditions require specific equipment or extensive space to ensure the patient receives optimal care during the flight. In such cases, the availability of space for family companions may be limited.
Crew and Safety Requirements: The safety and well-being of everyone on board, including the patient, family members, and flight crew, are our top priorities. The decision to bring a family companion is always at the discretion of our pilot and medical flight crew, who assess the situation and ensure that safety protocols are met.
Why Family Support Matters
Having a familiar face close by during a medical flight can provide both comfort and reassurance to the patient. Family members often offer emotional and physical support, helping the patient feel more at ease during what can be a stressful and unfamiliar experience. Studies have shown that emotional support from loved ones can positively affect recovery, making the presence of a family member beneficial in many medical situations.
Our Commitment to Compassionate Care
At Atlas Air Ambulance, we are committed to providing the highest level of care not just to our patients but to their families as well. We know how challenging it can be to witness a loved one in a vulnerable medical condition, and we strive to offer the best possible support for families during this time.
Whenever the situation allows, we work with families to ensure that one or two loved ones can join the patient onboard, making the journey more comfortable for everyone involved. We’ll also coordinate any necessary arrangements to make sure the family companion has everything they need throughout the flight.
The Importance of Clear Communication
Our team is dedicated to keeping family members informed at every step of the process. Before the flight, we’ll review the specifics with you, including whether a family companion can join, what the flight will entail, and any other considerations based on the patient’s medical condition. Clear communication helps ensure that both the patient and family members are prepared and supported during the journey.
Decisions Made by the Flight Crew
It’s important to note that the decision to accommodate a family companion is always made by our pilot and medical flight crew. This decision takes into account a variety of factors, including the patient’s condition, space requirements, and safety protocols. While we strive to provide flexibility, our team’s primary responsibility is to ensure the well-being and safety of everyone on board.
Supporting Families Beyond the Flight
Our commitment to families doesn’t end when the flight is over. Atlas Air Ambulance also assists family members in coordinating ground transportation and post-flight care if needed, helping to make the overall process as smooth as possible. We know that the journey doesn’t stop once you land, and we are here to support you every step of the way.
At Atlas Air Ambulance, we understand the importance of family support during medical transport. Whenever possible, we work to accommodate family companions, ensuring that patients can have their loved ones by their side during critical moments. While these decisions depend on space and safety factors, our team remains dedicated to providing compassionate care for both patients and their families throughout the journey.
If you have any questions or need further information about our in-flight family companion policies, feel free to reach out to our team. We are here to help ensure that you and your loved ones have the best possible experience during medical air transport. (844)650-7322Â
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