Southeast Air Ambulance receives a quote request for medical transportation by web submission, email, or telephone and our team puts together a personal transport according to the patient's needs.

A SEAA Medical staff member will obtain a thorough medical report, including all patient and additional passenger information.

Our SEAA Medical Coordinator will evaluate the transport needs of the patient based on the information received.  The information received will assist us in determining the most appropriate medical facility for treatment.  Southeast Air Ambulance can arrange all hospital admissions for you.

The flight SEAA Medical Team is selected based on the patient’s condition and medical needs.  The Medical Team may include a combination of: Physicians, Nurses, Respiratory Therapists, EMT, and/or Critical Care Paramedics.

A departure time is set and the SEAA medical team is dispatched.

Arrangements are made for ground ambulances on both sides of the air transport.

The patient’s Health Insurance Company, if needed, is contacted with notification of the transfer.

Updates on the transport itinerary are confirmed with the patient and family member(s).

Southeast Air Ambulance pilots conduct a pre-flight check of the aircraft, obtain weather reports, file flight plans, determine fuel requirements, and arrange for landing Internationally.

The SEAA Medical Team reviews the patient’s medical report and loads medical equipment and supplies into the aircraft.

The aircraft departs, en route to the patient.  

Pre-arranged ground transportation is waiting to receive and take the SEAA Medical Team from the airport to the patient’s bedside.

At the discharging facility, the SEAA Medical Team assesses the patient’s current condition and receives an updated medical report.

SEAA Medical Team prepares the patient for the transport and connects the patient to SEAA’s portable medical equipment: Oxygen, Ventilator, IV pumps, etc., as required.

The patient is transferred to our portable stretcher and secured for the ground transport ride back to the airport.

At the airport, the crew carefully transfers the patient into the aircraft.

Once inside the aircraft the SEAA crew continues to monitor the patient while the aircraft departs.

Upon arrival at the destination airport, the patient is safely transferred from the aircraft into the awaiting ground ambulance.

The ground ambulance then transports the patient, family member(s) and medical flight crew to the receiving hospital, clinic or private home.

Once the patient arrives at the hospital, our SEAA Medical Team will give a medical report and hand over care to the receiving facility.

The SEAA Medical Team then returns to the aircraft for their flight home.